aace67's Privacy Policy
The security of your personal information is our highest priority — aace67 protects your privacy through SSL encryption and strict data protection practices.
This privacy policy applies to all users of the aace67 website and platform. By using this site, you are considered to have agreed to all the terms of this policy.
1Introduction
aace67 is a trusted online gaming and betting platform for players in Bangladesh. We believe that protecting the privacy of our users' personal information is a fundamental responsibility. This Privacy Policy explains how aace67 collects, stores, uses, and protects your personal information.
Please read this policy carefully before creating an account, logging in, or using any service on our platform. This policy applies together with our Terms and Conditions.
aace67 continuously improves its security and privacy practices so you can enjoy our platform with complete peace of mind. We never sell your information to third parties without your consent.
2Information Collection
aace67 collects various types of information to operate its services smoothly and provide you with the best gaming experience. Details are provided below:
2.1 Information Provided Directly
When you register or create an account on aace67, the following information is collected:
- Full name (as shown on your national identity card)
- Date of birth (for age verification — for those aged 21 or above only)
- Email address
- Mobile phone number
- Information about your preferred payment method (bKash, Nagad, Rocket, Upay)
- Login credentials (username and encrypted password)
2.2 Automatically Collected Information
When you visit the aace67 website, the following technical information may be collected automatically:
- IP address and device identifier information
- Browser type and operating system information
- Pages visited, click patterns, and session duration
- Referral URL (the source from which you arrived at our site)
- Information collected through cookies and similar tracking technologies
2.3 Transaction and Gaming Information
The following information is recorded as part of your activity on the platform:
- Deposit and withdrawal history (amount, time, method)
- Gaming history and betting activity
- Records of bonus and promotion usage
- History of communication with customer support
We never store your full payment card number or bKash/Nagad PIN. Payment information is always transmitted through encrypted channels.
3Purpose of Information Use
aace67 uses the information collected from you only for legitimate and necessary purposes. Below is a clear explanation of how and why we use your information:
4Sharing Information with Third Parties
aace67 does not sell or rent your personal information. However, in certain circumstances we may share limited information with trusted partners:
4.1 Payment Processors
To complete your transactions, we share the necessary information with authorized payment service providers such as bKash, Nagad, Rocket, and Upay. This sharing is limited to the information required to complete the transaction.
4.2 Technology Service Providers
Technology partners that help operate our platform (such as game software providers Pragmatic Play, Spribe, etc.) may access technical information to a limited extent. These organizations are contractually bound to uphold our privacy standards.
4.3 Legal Requirements
In the following circumstances we may be required to provide information to authorities:
- As part of a court order or legal process
- At the request of government authorities for criminal investigations or fraud prevention
- To protect the rights and safety of aace67, its users, or third parties
- To comply with anti-money laundering (AML) regulations
We never sell your information to advertisers, market research firms, or any other commercial entity.
5Cookies and Tracking Technologies
The aace67 website uses cookies and similar technologies to improve your browsing experience and keep the platform functioning effectively.
5.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions, security verification, and core platform functions. These cannot be disabled.
- Performance Cookies: Collect anonymous data to monitor website speed and performance.
- Functional Cookies: Used to remember your language preferences, screen settings, and other personalized settings.
- Analytics Cookies: Help improve the service by analyzing how users interact with the site.
5.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling essential cookies may prevent some core platform functions from working properly. Guidance on managing cookies in common browsers can be found in the relevant browser's help center.
6Data Protection Measures
aace67 applies industry-standard security technologies to protect your information. Our security measures are described in detail below:
That said, no organization can guarantee complete 100% security on the internet. We therefore ask users to stay vigilant about their own account security — use a strong password and do not share your login details with anyone.
7Data Retention Period
aace67 retains your information only for as long as necessary. Retention periods are determined according to the following policy:
- Active Account Information: All information is retained for as long as the account remains active.
- Inactive Account Information: Information for accounts inactive for two consecutive years is reviewed and may be deleted if there is no legal requirement to retain it.
- Transaction Records: Records of financial transactions may be retained for an extended period in accordance with legal obligations and anti-money laundering (AML) regulations.
- Customer Support Communications: Records of customer support communications are retained for the purpose of issue resolution and service quality improvement.
- Closed Account Information: Even after an account is closed, certain information may need to be retained in accordance with legal requirements.
Once the retention period ends, your information is securely deleted or anonymized so that it can no longer be linked to any individual.
8Your Rights
As a user of aace67, you have the following rights over your own personal information:
8.1 Right to Access Information
You may request a copy of the information we have collected about you at any time. This request will be fulfilled within the specified timeframe after the verification process is completed.
8.2 Right to Correct Information
You may request correction of any inaccurate or outdated information in your account. Contact customer support to update your name, contact details, or other personal information.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations, ongoing disputes, or the need to prevent misuse.
8.4 Right to Withdraw Consent for Promotional Communications
If you no longer wish to receive bonus offers or promotional emails, you may withdraw your consent at any time by contacting us or using the unsubscribe option in any email. Withdrawing consent will not affect your access to the platform.
8.5 Exercising Your Rights
To exercise any of the rights above, please contact our customer support team. We will process your request after verifying your identity.
9Protection of Minors
aace67 strictly provides services only to those aged 21 or above. No one under the age of 21 may register or participate on our platform.
Age verification is mandatory during the registration process. If we become aware that a minor is using our services, that account will be closed immediately and all associated information will be deleted.
If you know that a minor is accessing our platform, please inform our customer service.
In accordance with Bangladesh law and our own policies, this platform is only for those aged 21 and above.
10Policy Changes
aace67 reserves the right to update or revise this privacy policy at any time. Changes may be made in the following cases:
- Changes in legal or regulatory requirements
- Significant changes in technology or services
- Improvements to security measures
- The need to further strengthen user protection
If any significant changes are made, we will notify you via the email address on your account or through a notification on the platform. Continued use of the platform after the changes will be considered as your acceptance of the revised policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision. It is recommended that you visit this policy regularly.
11Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
We will try to respond as quickly as possible after verifying your privacy-related request. aace67 is always committed to protecting your personal information.